We’re nonetheless counting on good old style e-mail in terms of getting the job performed, in keeping with a brand new survey. Nevertheless it’s not with out its downsides.

Staff really feel extra productive utilizing e-mail, and actively dislike video conferences, Egress discovered.

Picture: iStock/JelenaDanilovic

Distant employees have had extra selection than ever in terms of communications software program in 2021, however there’s one software that they preserve coming again to: e-mail.

The final 12 months have seen an enormous uptake in distant working and productiveness software program, which has saved companies and their workers related through the pandemic.

The speedy rise of video conferencing is commonly used for example of how digital channels have grow to be important to day-to-day work, but new analysis from e-mail safety firm Egress means that we’re nonetheless counting on quick, straightforward and acquainted applied sciences once we wish to get actual work performed.

In a survey of 500 IT leaders and three,000 distant employees within the UK and US, 55% stated e-mail was the channel they used essentially the most whereas working from house, adopted by chat apps (27%) and text-based platforms, resembling WhatsApp and SMS (20%).

Use of e-mail has additionally grown quicker than different platforms, the survey discovered: 85% of respondents stated they have been utilizing e-mail extra whereas working remotely than that they had previous to the pandemic, in comparison with video-conferencing software program (77%) and chat apps like
Microsoft Groups


SEE: TechRepublic Premium editorial calendar: IT insurance policies, checklists, toolkits, and analysis for obtain (TechRepublic Premium)

Key to that is that distant employees felt e-mail was most conducive to their work. Slightly below half (46%) of respondents stated they
felt most efficient

utilizing e-mail, in comparison with chat apps (28%) and WhatsApp/SMS (19%).

Comparatively, whereas video conferencing could have been the ‘breakout’ channel through the pandemic, Egress’s survey discovered that just about one-third (29%) of respondents
actively disliked utilizing it

. It additionally indicated that employees are reluctant to make use of WhatsApp and different SMS-style channels in a piece setting – 22% of respondents stated they disliked utilizing these channels, in comparison with 19% of those that cited e-mail.

Whereas know-how has saved us related all through the pandemic, prolonged bouts of residing and dealing in the identical location have made it
tougher to change off on the finish of the day.

The idea that workers are sitting close to to their pc and are, subsequently, contactable always has intensified
an “always-on” tradition

, which has blurred boundaries between workers’ work and residential lives.

However not every little thing about e-mail is nice. Egress discovered e-mail was the largest wrongdoer when it got here to disrupting work-life stability. Forty-six % of distant employees stated they felt strain to answer emails out of hours, in comparison with 41% who did not.

SEE: Video teleconferencing do’s and don’ts (free PDF) (TechRepublic)

Egress identified that e-mail does not require each events to be on-line on the identical time, resembling apps like Zoom or Groups, making it simpler to answer work-related points outdoors of labor hours. Youthful employees, and particularly Millennials, discovered it most troublesome to change off from work, the survey discovered.

A yr after the massive swap to house working, many are nonetheless combating
the identical insufficient work environments

that that they had in March 2020. Solely 28% of respondents have sole entry to a house workplace, with nearly all of employees (42%) sharing their workspace with one other individual.

Egress discovered that there have been variations between sectors. Authorized professionals have been considerably extra prone to be working in a shared area (36%), which the software program firm identified had potential implications for consumer confidentiality.

Richard Mortimer, chief individuals officer at Egress, stated challenges round shared workspaces had been a sticking level for youthful distant employees over the previous 12 months. “Whereas for some workers, distant working has been a welcome break from the workplace and the each day commute, for others it has been a distinct story,” he added.

“With many organizations now considering what the longer term seems to be like by way of returning to the workplace, it is vital that every one workers’ voices are heard.”

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