Einstein Recommendations for Trailhead will bring Salesforce’s AI software to the company’s online learning platform.
Ahead of its virtual
developer event, Salesforce announced that they will be embedding the company’s Einstein AI software into Trailhead, its online learning platform. Einstein Recommendations for Trailhead will provide “tailored recommendations” to help learners pick the right skills to complete and badges to earn. I spoke with Sandeep Bhanot, SVP of Trailhead Product at Salesforce, about how the system will work, what it means for Trailhead and how AI will shape the future of online learning. The following is an edited transcript