Ninety-five p.c of respondents stated their firms use video conferencing instruments equivalent to Microsoft Groups or Zoom, in accordance with a latest TechRepublic Premium ballot.

Picture: iStockphoto/fizkes

Utilizing digital instruments is nothing new for enterprises. Nonetheless, the variety of completely different digital applied sciences companies have carried out as a result of COVID-19 pandemic, which required many staff to work remotely, surpassed what was initially budgeted for, and was usually procured on the expense of different initiatives focused for 2020.

SEE: Analysis: Video conferencing instruments and cloud-based options dominate digital workspaces; VPN and VDI much less well-liked with SMBs (TechRepublic Premium)

Which collaboration platform-tools do enterprises use most? ZDNet’s sister web site, TechRepublic Premium, polled 161 professionals to seek out out. The survey requested questions on digital software adoption, how such instruments are getting used, plans for added collaboration platform-tools, and extra. 

Video conferencing and cloud-based collaboration instruments had been already being adopted by firms. However in 2020, video conferencing instruments moved from ‘nice-to-have’ to ‘must-have’. Instruments equivalent to Zoom or Microsoft Groups dominated the record of prime collaboration platforms companies presently use, in accordance with 95% of survey respondents. Solely 2% of respondents don’t presently use or plan to make use of any video conferencing instruments within the subsequent six to 12 months.

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At 75%, cloud-based storage companies equivalent to Dropbox and OneDrive ranked as well-liked decisions for respondents, whereas cloud collaboration platforms equivalent to Google Workspace and Microsoft 365 rounded out the highest three record of collaboration platforms at 73%.

It ought to come as no shock that respondents use collaboration platforms and instruments for connecting distant employees (91%); enabling higher communication between co-workers, departments, and managers (84%); for group administration (61%); and each mission administration and workers coaching and schooling (54%). Much less well-liked makes use of for such digital instruments included managerial coaching and schooling (31%), HR (20%) and worker monitoring (17%).

SEE: Analysis: Video conferencing instruments and cloud-based options dominate digital workspaces; VPN and VDI much less well-liked with SMBs (TechRepublic Premium)

The 2 hottest video conferencing instruments, in accordance with respondents, had been Microsoft Groups (73%) and Zoom (63%). Fewer respondents reported utilizing Cisco WebEx (21%), Google Hangouts (16%) and Skype Meet Now (11%).

So far as cloud-based workplace suites go, almost three-quarters of respondents select Office365 (73%), with Google Workspace the choose for one in 5 (20%).

When it comes to cloud storage, OneDrive took the highest place at 67%. A lot decrease within the rankings got here Google Drive (33%), with Dropbox (22%) even additional adrift. 

SEE: Analysis: Video conferencing instruments and cloud-based options dominate digital workspaces; VPN and VDI much less well-liked with SMBs (TechRepublic Premium)

The primary motive stopping survey respondents from utilizing or planning to make use of any collaboration platform-tools was price. In reality, 100% of respondents stated that the price of the know-how impacted how rapidly they might add digital collaboration instruments.

Basically, respondents have what they want; 76% are sufficiently happy with their present instruments that they don’t have any plans to undertake any extra within the subsequent six to 12 months.

Additional, some respondents admitted confusion about what precisely sure instruments do. For instance, 23% of survey respondents appeared confused by the time period ‘group administration instruments’.

Some respondents lacked any digital collaboration instruments at their companies. The next share of respondents opted out of enlisting group administration instruments (41%); password administration software program (39%); digital desktop infrastructure (35%); mission administration instruments (28%); group communication instruments (27%); personal cloud options (21%); cloud storage (7%); VPN (23%); and cloud-based workplace suites (6%); and video conferencing instruments (2%).

The infographic under comprises chosen particulars from the analysis. To learn extra findings and evaluation, obtain the total report: Analysis: Video conferencing instruments and cloud-based options dominate digital workspaces; VPN and VDI much less well-liked with SMBs (free for TechRepublic Premium subscribers). 

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