For individuals in organizations that use Google Workspace, the migration from Hangouts to Google Chat begins Aug. 16—until an administrator chooses to delay.

Google will start emigrate organizations that use Chat in Google Workspace from “Chat and traditional Hangouts” to “Chat most well-liked” beginning Aug. 16, 2021. 

Google is nearing the top of the migration from traditional Hangouts to Google Chat for individuals who use Google Workspace. Beginning Aug. 16, organizations with the Google Chat service setting of “Chat and traditional Hangouts” shall be up to date to “Chat most well-liked.” This adjustment will occur mechanically, with no motion wanted by a Google Workspace administrator. (For those who’re a Workspace administrator, you could verify and alter your present settings on the Admin console | Apps | Google Workspace | Google Chat and Traditional Hangouts | Service standing.)

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The impression of this migration shall be noticeable to individuals who have continued to make use of Hangouts and never but moved to Google Chat. For those who’re an administrator, you may need to be sure individuals in your group are knowledgeable of the change. The next 4 factors could also be useful to share with individuals in your group.

1. Google Chat is offered in Gmail

As soon as the change happens, Google Chat turns into obtainable in Gmail, each on the internet in addition to within the Gmail Android and iOS apps. 

Inside Gmail in a browser, Chat turns into one of many communication choices obtainable alongside the left-side navigation. If it does not show, choose the sprocket | See All Settings | Chat and Meet, then be sure the Google Chat possibility is chosen. 

Within the Gmail app on Android or iOS, the Chat icon (a stylized dialogue field) ought to mechanically seem to the fitting of the Gmail envelope icon.

2. Google Chat additionally presents internet and cell apps

Folks additionally could entry Chat in a devoted browser tab at, other than Gmail. This may be helpful once you need to give attention to a chat dialog with out the potential distraction of e-mail messages.

Equally, individuals may select to put in the Google Chat cell app for both Android or iOS. For instance, in circumstances the place individuals use an e-mail consumer apart from Gmail (e.g., comparable to Apple Mail), putting in the Google Chat app ensures conversations can proceed virtually wherever.

3. For conferencing and calling, discover associated apps 

Some capabilities beforehand obtainable in Hangouts have now moved to different apps. Google Meet (on the internet, on Android and iOS) handles video conferencing and collaboration. As with Google Chat in Gmail, Meet additionally shows within the left-side Gmail navigation. Individually, Google Voice (on the internet, on Android and iOS) handles telephone calling capabilities. And, in excellent news for individuals who relied on Chat calling, Google signifies on a help web page that “Direct calling is anticipated to roll out to Chat in Q3 2021.”

4. Hangouts will nonetheless be obtainable on the internet

Google will nonetheless present entry to Hangouts on the internet at, no less than for a time frame. Chances are you’ll, nevertheless, need to uninstall the Hangouts cell app or take away it out of your bookmarked favorites, until you additionally use Hangouts with a private Google account.

Different issues for Workspace Directors

Google emailed directors and posted a Workspace weblog replace previous to the change and supplied an possibility for Workspace directors to choose out of the change. Nonetheless, since Google has introduced that the transition from Hangouts to Chat will happen by the top of 2021 for organizations that use Workspace, generally directors shouldn’t search to delay the change.

For my part, many directors may give severe consideration to altering the setting to “Chat solely” (Determine A), quite than the intermediate step of “Chat and traditional Hangouts.” Nonetheless, as soon as an administrator adjustments the setting to “Chat solely,” individuals within the group will now not have entry to Hangouts. Overview the listed limitations of Google Chat earlier than you make this swap. You may additionally need to be sure individuals in your group know the primary three factors above. This selection skips the transitional step supplied by the “Chat most well-liked” possibility and strikes your group straight from Hangouts to Chat.

Determine A

Screenshot of Google Chat and classic Hangouts service settings. Shows "Chat preferred" option selected, with a hand-drawn arrow pointing from that setting to the option below it, "Chat only".

A Google Workspace administrator may also take into account transferring from “Chat most well-liked” to “Chat solely” as soon as entry to traditional Hangouts is now not wanted.

For those who use Google Workspace, have you ever already moved from Hangouts to Google Chat and different apps? For those who’re a Workspace administrator, what steps did you’re taking to assist individuals in your group undertake Google Chat? You probably have chosen to change to “Chat solely” already, how easily did that change proceed? Let me know what your expertise has been, both within the feedback under or on Twitter (@awolber).  

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